Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-pcp-claim.dreamdwellings.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, email newsletters, and any other digital platforms under our control. However, it’s crucial to clarify that this policy does not extend to third-party services or websites linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our privacy practices are designed around various interactions, including but not limited to:

  1. Using our applications or services as an authorized user.
  2. Visiting our websites that reference this Privacy Policy.
  3. Subscribing to receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and deliver tailored services. Here’s a detailed breakdown:

  1. Account Information: Details required to set up and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Credit or debit card details, billing addresses, and transaction history for processing payments and refunds.
  3. Financial Information: Data related to your financial status, creditworthiness, and insurance coverage, which may be necessary for loan applications or claims.
  4. Purchase Information: Records of products or services you’ve purchased from us, including quantities, prices, and delivery details.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs, used for analytics and user experience improvement.
  6. Location Data: Geographic location information provided by your device, which we may use to customize content or services based on your region.
  7. Feedback: Comments, reviews, and responses you share with us, helping us improve our products and services.
  8. Social Media Information: Data obtained from social media platforms when you interact with our content or share it, including public posts, profile information, and connections.
  9. Product Information: Details about the products or services that interest you, such as preferences, customization choices, and interaction history.

We collect this data through direct user input forms, automated tracking technologies (like cookies and device fingerprints), and third-party data providers who assist us in delivering our services.

Cookies

To enhance your browsing experience and gather analytics, we use cookies, which are small text files stored on your browser. Our cookies are categorized into:

  1. Strictly Necessary: These ensure basic functions like login, session management, and security.
  2. Preference: Cookies that remember your preferences, language choices, and customization settings.
  3. Analytics: Used to gather information about how our website is used, including metrics on page views, unique visitors, and bounce rates.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the purpose for data collection is fulfilled, we securely delete or anonymize the information. In some cases, data retention may be extended if it is necessary for legal compliance or record-keeping requirements.

Security Measures

We take robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Implementing secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take appropriate steps to remove it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of your personal data held by us.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking for the deletion of your data, subject to certain exceptions.
  4. Restriction: Limiting our processing of your data under specific circumstances.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: Filing complaints with supervisory authorities or seeking legal redress if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated through our website, and revised policy versions will be posted here.

Contact Information

For any questions regarding this Privacy Policy, to request a copy of your personal data, update your preferences, unsubscribe from communications, or report concerns about data protection, please contact us: